At Ocean Resort Casino we offer a range of different options to manage your gaming activity at any time, including tools to allow you to limit the amount you can deposit or wager, time limits to help you control how much time you spend gaming, or the option to exclude yourself from gaming for various periods of time. OCEAN RESORT CASINO As the tallest building in Atlantic City, the landmark Ocean Resort Casino will offer unparalleled ocean views in its 1,399 rooms and capture the essence of what draws people. If you believe your card and/or code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, telephone us at 1.888.623.2633, option 3 during business hours or write: OceanFirst Bank Retail Customer Services P. Box 2009 Toms River, New Jersey.

How do I purchase tickets for a show or event?

To purchase tickets for a show or event, visit www.ticketmaster.com, use the Ticketmaster mobile app, or visit the Box Office at Ocean Casino Resort.

Complimentary Tickets

In order to receive complimentary tickets for a show or event, you must receive a complimentary ticket offer and RSVP. Reserved tickets can be picked up at the Ocean Casino Resort Box Office on the day of the show and are guaranteed up until 90-minutes prior to show-time.

Reserved complimentary tickets are guaranteed up until 90 minutes prior to showtime. Tickets can be picked up at the Ocean Casino Box Office. The Box Office is open 6 hours prior to the show.

Children Tickets

Everyone requires a ticket to enter. Guests under 18 years of age must be accompanied by an adult.

Will Call

How To Change Ocean Casino Money

Will call tickets are available for pickup at the Ocean Casino Resort Box Office located on the casino floor. You must present a valid government issued photo ID with the credit card used for the ticket purchase.

Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party to deliver tickets.

What if my ticket gets lost or stolen?

Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event, guests can visit the box office and present their identification to have their ticket reprinted.

What are the hours of operation of the box office?

Box Office Hours of Operation can be found here.

To call the Ocean Box office, please call 609.783.8000. Tickets can only be purchased in person at the Ocean Box Office, or via ticketmaster.com. MasterCard, Visa, Discover & American Express and other major cards are accepted.

What are the door times to my show?

Doors open 60 minutes prior to show time. Please check the specific event page as these dates are subject to change. Does Ovation Hall have accessible seating?

Does the venue have accessible seating?

Accessible seating tickets are available from every purchase point, ticketmaster.com and at the Ocean Casino Resort Box Office.

Guests With Disabilities

Ocean Casino Resort strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here, please make sure you let us know.

Ticketing: ADA tickets can be purchased online via Ticketmaster.com.We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.ADA seating available and issued on a first-come, first-served basis for each performance.
Accommodations: All venue bathrooms, concession stands, and merchandise stands are accessible.
Service Animals: permitted inside the venue during events. Only registered working animals are permitted.

Are there any age restrictions for headliner shows?

All guests must have a ticket regardless of age. Some performances may not be suitable for young children and venue management reserves the right to refuse admission for any reason. Guests under 18 years of age must be accompanied by an adult.

Are food and drink allowed in the venue?

Ovation Hall offers a wide variety of beverages for purchase during your time at the venue. You are not permitted to bring any outside food or alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol, guests will be required to show ID every time they purchase. Must be 21 or older. Please drink responsibly.

Is there security at Ovation Hall?

Venue security is located throughout the facility to ensure a safe and secure environment. All security personnel can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.

What items are not allowed in Ovation Hall?

All bags are subject to search upon entry. Guests have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue, please return them to your vehicle.

The following items are not allowed:

Chairs of any kind
Backpacks and oversized bags – other bags are subject to a search
Illegal substances or paraphernalia
Bottles, cans, coolers and liquid containers
Food and beverages (including alcohol) Available for purchase inside the venue
Umbrellas
Selfie Sticks
Strollers
Weapons of any kind – Ocean Management reserves the right to define
Non-professional or professional cameras with detachable, long or extending lenses
Fireworks, explosives or projectiles of any kind
Laser pointers
Glow sticks
Beach balls
Compressed air horns
Aerosol spray cans
Tools (wrenches/pliers)
Pets (non-service animals)
Recording devices of any kind: audio or video
Any other items deemed unacceptable by Ocean Casino Resort / Venue / Security Management
Smoking is NOT permitted

Where is venue parking?

For parking info, please visit https://www.theoceanac.com/parking/.

Does Ocean Casino Resort have a nightclub or dancing?

Yes, Ocean Casino Resort has a nightclub and dayclub scene, featuring a rotation of the best global DJs and celebrities.

What is Casino Credit?

Casino credit is a way to secure funds from your checking account for your pleasure at our table games and slot machines. There are no fees or service charges of any kind to use your Ocean Rewards credit line. Minimum credit line starts at $500.

How to use Casino Credit

If you play slot machines, you would proceed to the casino cage, present your ID and ask for a marker. You can sign a marker for any amount up to your available credit limit. The cashier will then issue you cash or a slot voucher to play with. If you play table games, you would proceed to the game of your choice (excluding poker room) and ask a dealer for a marker. The table games supervisor will issue your chips to play with.

When do you have to pay back the balance of your Casino Credit line?

Markers that have been issued to you during your stay are considered to be counter checks and have deposit dates based on their face value.
• Markers up to $1,000 will be deposited to your checking account in 7 calendar days
• $1,001 up to and including $5,000 will be deposited in 14 calendar days
• $5,001 and above will be deposited in 45 calendar days

Smaller markers may be consolidated at the end of your trip in person at the casino cage for additional time. The consolidated marker’s deposit date will be based on the final amount, beginning with the issue date of the oldest marker.

How do I request a sponsorship or donation?

Ocean Casino Resort is committed to supporting the community in which we do business through in-kind donation, sponsorships, and volunteerism. This commitment is an in